We are open with your safety in mind.
Business Hours: Monday – Friday, 8:00am to 5:00pm. We encourage you to reach us by phone or online.
For customer service and all business enquiries, call +1 441 295 5566  ◦  For website support or to set up an online account, call +1 441 298 0301
 
The application process for the one-time Pension Withdrawal of up to $6,000 per the COVID-19 Pension Act Amendment is NOW OPEN.  Click here for details or to apply
For questions regarding the pension withdrawal, call +1 441 298 0358 or email customercare@bfm.bm

Back to FAQs

What if I change my mind? Can I get a refund on my insurance?

The policy does not cover change of mind. The covered reasons for coverage cancellation are:

  • Death, injury, or illness suffered by the person travelling, a close relative or a business partner in Bermuda
  • The insured person is required for jury duty
  • Trip is cancelled as a result of a break-in or major damage to the insured person’s home

More Travel FAQs

Didn't find what you were looking for?

Call a BF&M representative for more information.
 

+1-441-295-5566