With Hurricane Jerry now approaching, we urge you to prepare and secure your property.
Please note that new Marine and Home Quote and Buy access is currently restricted online.
Please call us at 295 5566 for assistance.

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How long does it take to process an insurance claim?

For information about processing claims, please refer to our Claims Customer Service Charter for specific Home, Motor and Cycle Theft claims advice. For Commercial Property and Marine related claims queries please contact us at +1-441-295-5566 or email gencoclaims@bfm.bm.

We strive to settle all valid claims in a professional and timely manner and to issue payments within ten (10) working days from the agreed settlement date.

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