BF&M - FAQ and Answers

How long does it take to process an insurance claim?

For information about processing claims, please refer to our Claims Customer Service Charters for specific Home, Motor and Cycle Theft claims advice.

For Commercial Property and Marine related claim queries, please contact us at +1 441 295 5566 or email [email protected]. We strive to settle all valid claims in a professional and timely manner and to issue payments within ten (10) working days from the agreed settlement date.

More Claims FAQs

How do I know if my insurance claim is covered by my policy?
If I make a claim, will my insurance premiums increase at the next renewal date?
How do I submit a health claim for personal reimbursement for out-of-pocket expenses?
In the event of a claim, what happens if the replacement values for my property are incorrect (too high, too low)?
What is my claims contribution (deductible/co-pay/excess/etc.)?
If I submit a claim under my Public Liability Insurance policy, is a deductible/co-pay/excess applicable?
Can I receive my funds in cash or a lump-sum?
How do I access my account information online?
How do I keep prescription costs down?
How long does it take for my health claims submission to be processed?

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+1-441-295-5566