We are open with your safety in mind.
Business Hours: Monday – Friday, 8:00am to 5:00pm. We encourage you to reach us by phone or online.
For customer service and all business enquiries, call +1 441 295 5566  ◦  For website support or to set up an online account, call +1 441 298 0301
 
The application process for the one-time Pension Withdrawal of up to $6,000 per the COVID-19 Pension Act Amendment is NOW OPEN.  Click here for details or to apply
For questions regarding the pension withdrawal, call +1 441 298 0358 or email customercare@bfm.bm

Back to FAQs

Can I use all of my health benefits overseas?

All Global Series benefits can be utilised both locally and globally. Refer to the Schedule of Benefits for more details. For benefits which are not specifically labelled as “local” or “overseas” on the Schedule of Benefits, the reimbursement amount noted on the Schedule applies, regardless of jurisdiction of service.

Although you can obtain care globally, not all jurisdictions and overseas health providers recognise international health insurers. This may result in requests to pay upfront at the point of services as an out-of-pocket expense. In these cases, a claim will need to be submitted to BF&M for incurred out-of-pocket expenses and BF&M will provide a personal reimbursement for expenses in accordance with our outlined benefits. 


 

More Health FAQs

Didn't find what you were looking for?

Call a BF&M representative for more information.
 

+1-441-295-5566