We are open with your safety in mind. We encourage you to reach us by phone or online.
For customer service and all business enquiries, call +1 441 295 5566  |  For website support or to set up an online account, call +1 441 298 0301
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The application process for the one-time Pension Withdrawal of up to $6,000 per the COVID-19 Pension Act Amendment is open. Click here for details or to apply
For questions regarding the pension withdrawal, call +1 441 298 0358 or email customercare@bfm.bm

Back to FAQs

Does BF&M administer and pay local hospital claims?

The majority of local hospital services are funded via the Government block grant to the BHB, provided through the MRF fee. BF&M does not administer or pay claims for these services, and does not receive any information on BHB claims which fall under the Standard Health Benefit.

There are some BHB services which are not considered Standard Health Benefits—BF&M administers and pays these claims as part of your supplemental benefits.

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