We are open with your safety in mind.
Business Hours: Monday – Friday, 8:00am to 5:00pm. We encourage you to reach us by phone or online.
For customer service and all business enquiries, call +1 441 295 5566  ◦  For website support or to set up an online account, call +1 441 298 0301
 
The application process for the one-time Pension Withdrawal of up to $6,000 per the COVID-19 Pension Act Amendment is NOW OPEN.  Click here for details or to apply
For questions regarding the pension withdrawal, call +1 441 298 0358 or email customercare@bfm.bm

Back to FAQs

Can group members convert their group plan policy to an individual policy if they leave the group?

Yes. Conversion applications are accepted provided the member has had active Major Medical coverage through an employer group for a minimum of 24 months and application is made within 31 days of the last day of employer coverage.

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+1-441-295-5566