We are open with your safety in mind.
Business Hours: Monday – Friday, 8:00am to 5:00pm. We encourage you to reach us by phone or online.
For customer service and all business enquiries, call +1 441 295 5566  ◦  For website support or to set up an online account, call +1 441 298 0301
The application process for the one-time Pension Withdrawal of up to $6,000 per the COVID-19 Pension Act Amendment is NOW OPEN.  Click here for details or to apply
For questions regarding the pension withdrawal, call +1 441 298 0358 or email customercare@bfm.bm

Back to FAQs

What is a deductible?

A deductible is the portion of the claim you are financially responsible for before your insurance company makes a payment towards your claim. For example, if the deductible associated with your home policy is $1,000 and your claim is for $5,000, you are responsible for the first $1,000 and BF&M will pay $4,000 (the balance).

It is important to note, deductibles apply per event/loss.

As well, a higher deductible may lower your monthly payments, but it also means you'll pay more in the up-front lump-sum when you make a claim, so it's important to choose the deductible that makes sense for you. To get more information on choosing the right deductible, call +1-441-295-5566 and one of our agents will be happy to advise you.

More Claims FAQs

Didn't find what you were looking for?

Call a BF&M representative for more information.