We are open with your safety in mind. We encourage you to reach us by phone or online.
For customer service and all business enquiries, call +1 441 295 5566  |  For website support or to set up an online account, call +1 441 298 0301

The application process for the one-time Pension Withdrawal of up to $6,000 per the COVID-19 Pension Act Amendment is open. Click here for details or to apply
For questions regarding the pension withdrawal, call +1 441 298 0358 or email customercare@bfm.bm

Back to FAQs

Can I go overseas for treatment without authorisation?

Prior to making appointments or arrangements for travel outside of Bermuda for medical treatment, please contact our Overseas Case Management Team. They can assist with arrangements and ensure you get the best care possible.

You may go overseas for treatment without authorisation; however, the coverage of medical fees will depend on your particular health plan. To confirm your current plan enrolment, please refer to BF&M’s secure Health Portal.

In addition, airfare and accommodation expenses are not covered without authorisation. Details of coverage breakdowns can be found in the Schedule of Benefits.

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