For customer service and all business enquiries, call +1 441 295 5566  |  For website support or to set up an online account, call +1 441 298 0301
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The application process for the one-time Pension Withdrawal of up to $6,000 per the COVID-19 Pension Act Amendment is open. Click here for details or to apply
For questions regarding the pension withdrawal, call +1 441 298 0358 or email customercare@bfm.bm

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Customer Feedback Form

BF&M and Island Heritage are members of the BF&M group of companies. Within our Group, we do our utmost to deliver professional, efficient, and helpful service. If we fall short, we value knowing about it so we can provide you with the service you deserve and improve our process going forward. For additional information, view our Complaints Handling Policy.

Please outline the details of your experience in the short form below and we will make every effort to respond promptly.

 Feedback relates to:                                                                                     Island Heritage




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