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Back to FAQs

What is the authorisation process for overseas benefits?

Authorisation is a review and approval process obtained through contact with Overseas Case Management Team when overseas medical treatment is required to treat a medical condition for which treatment cannot be received locally.

This process is initiated when an overseas medical referral is sent from a local specialist directing care to be obtained at an overseas medical facility.

The referral is reviewed and treatment is approved prior to that treatment being received.  


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