We are open with your safety in mind.
Business Hours: Monday – Friday, 8:00am to 5:00pm. We encourage you to reach us by phone or online.
For customer service and all business enquiries, call +1 441 295 5566  ◦  For website support or to set up an online account, call +1 441 298 0301
The application process for the one-time Pension Withdrawal of up to $6,000 per the COVID-19 Pension Act Amendment is NOW OPEN.  Click here for details or to apply
For questions regarding the pension withdrawal, call +1 441 298 0358 or email customercare@bfm.bm

Back to FAQs

Who do I contact if I have questions about Health Insurance?

General queries:

Contact our Customer Care Team at 441-298-0358 or email customercare@bfm.bm.

Health & Dental coverage or benefit questions:

Contact the Claims Department at 441-295-5566 ext. 4002 or email healthclaims@bfm.bm.

Plan Sponsors, Compensation and Benefits Managers queries:

Contact your Client Relationship Manager by calling 441-295-5566.
If you are unsure who your Client Relationship Manager is, contact our Customer Care Team.


More Health FAQs

Didn't find what you were looking for?

Call a BF&M representative for more information.