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For customer service and all business enquiries, call +1 441 295 5566  |  For website support or to set up an online account, call +1 441 298 0301
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The application process for the one-time Pension Withdrawal of up to $6,000 per the COVID-19 Pension Act Amendment is open. Click here for details or to apply
For questions regarding the pension withdrawal, call +1 441 298 0358 or email customercare@bfm.bm

Back to FAQs

What is the Standard Health Benefit (SHB) and what does it cover?

The SHB is the base package of mandated health benefits in Bermuda. Every employee, non-working spouse and child under the age of 18 is entitled to the care under the SHB by law. The determination of what benefits are eligible as SHB are set by Government.

The services covered under the SHB have changed dramatically over the years. Currently, SHB premiums only cover eligible SHB services offered locally in the community by approved providers, and are not portable to other jurisdictions.

For a full list of Standard Health Benefits, approved providers, and reimbursement rate levels, please visit bhec.bm/standard-health-benefit.

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