We are open with your safety in mind.
Business Hours: Monday – Friday, 8:00am to 5:00pm
We encourage you to reach us by phone or online.
For customer service and all business inquiries, call +1 441 295 5566  ◦  For website support or to set up an online account, call +1 441 298 0301

The current application process for a one-time Pension refund per the Covid-19 Pension Act Amendment is open until June 30th, 2021.  Click here to apply
Effective July 1st, 2021, the application process will reopen for a one-time withdrawal of up to $6,000. Please note that applications will not be accepted in advance, and we thank you for your patience as we prepare to fulfil these future requests.

Back to FAQs

How do the Government changes to Hospital funding impact my claims?

The Government change moves the majority of BHB services out from under the SHB and into the Government MRF, which means that BF&M will no longer administer or manage these claims. Instead, Government will now be responsible for managing these services. 

There are some BHB services which are not considered Standard Health Benefits – BF&M will continue to administer and pay these claims as part of your supplemental benefits. 

More Health FAQs

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