With storm-force winds and heavy precipitation forecast for Thursday, 28th January,
we advise that you secure your property and take all necessary precautions.
We encourage all boat owners to check on their vessels.
Please note our online Marine Quote and Buy service is suspended at this time
Call us on 295 5566/Option 4 for assistance.
For customer service and all business inquiries, call +1 441 295 5566  ◦  For website support or to set up an online account, call +1 441 298 0301

The application process for a one-time Pension refund per the Covid-19 Pension Act Amendment is NOW OPEN.  Click here to apply

Back to FAQs

How do I make an insurance claim?

Most claims can be submitted via e-mail, fax, mail, or in person by printing and completing the appropriate claims form.

Health Claims

For health claims, the necessary form can be found here. Please complete, attach original receipts and sign the form.

Need help? Download a guide

Return to BF&M by:
  • E-mail: healthclaims@bfm.bm
  • Fax: +1-441-296-0052
  • Mail: PO Box HM 1007, Hamilton HM DX, Bermuda
  • In person: BF&M Insurance Building, 112 Pitts Bay Road, Pembroke HM08
    Please be sure to note Health Claim on the front of the envelope if mailing of submitting in person.

For assistance with overseas case management, please contact us at:

  • +1-888-674-1367 (from Bermuda)
  • +1-877-236-2338 (from USA & Canada)
  • +1-519-251-5186 (collect from Bermuda)
  • +1-519-251-5185 (collect outside of Bermuda)

Home, Motor, Marine, and Travel Claims

For home, motor, marine, and travel claims, please complete the appropriate form, sign it, and return to BF&M. 
The forms can be found here.

  • E-mail: gencoclaims@bfm.bm
  • Fax: +1-441-295-8647
  • Mail: PO Box HM 1007, Hamilton HM DX, Bermuda
  • In person: BF&M Insurance Building, 112 Pitts Bay Road, Pembroke HM08
    Please be sure to note the claim type (Home, Motor, Marine, Travel) on the front of the envelope.

You can also contact our 24/7 property hotline at +1-441-298-0247.

More Claims FAQs

Didn't find what you were looking for?

Call a BF&M representative for more information.
 

+1-441-295-5566