Taking Care of Damage to Your Building

Damaged Roof

• Cover with tarp or plastic sheeting to prevent further damage.
• If the ceiling in any room looks unstable (e.g. damp spots or cracks) remove as much contents from the room as possible. Cover up anything that cannot be moved.
• Get an estimate for repair from a contractor and bring it to us.
• Arrange for the repairs to be made. We will send a loss adjuster to inspect the damage as soon as possible.
• Look for any further damage that you may have missed.

Broken Window

• Board up window or cover with plastic sheeting.
• Get an estimate for repair and bring it to us.
• Arrange for the repairs to be made. We will send a loss adjuster to inspect the damage as soon as possible.
• Look for any further damage that you have missed.

Fallen Ceiling

• Once roof has been covered, have debris removed from fallen ceiling.
• Assess any damage caused by fallen ceiling.
• Take steps to prevent further damage by covering up furniture, appliances, cabinets, etc.
• Bring us estimate for repair and arrange to have it done as soon as possible.

Fallen Trees or Branches

• Not covered if there is no actual damage to the building or its surrounding structures (boundary walls etc.). Homeowners must arrange for debris to be cleared at their own expense.
• If tree or branches have damaged structure, remove them or contact a tree-felling service to do so and follow the steps above.